Only let experts touch your Fischer measuring equipment and make sure that...
- Adjustments, optimisations and repairs are carried out exclusively by certified Fischer
- Your meter measures safely and accurately in the long term with the right advisors by your side!
- Your products have a consistently high quality and you do not put this at risk - for example through improper or inadequate maintenance and calibration by third-party companies!
- The radiation protection of your XRF units is carried out in accordance with local regulations and legislation by appropriately trained service personnel with the required qualification standard!
As soon as you report a support case to us, we will open a new ticket for you in our ticket system.
Please select below your product category for your device and enter all relevant data for the support case in the form.
(This service is currently only available for Germany)
Please enter the number of your support ticket.
Our customers come from a wide variety of industries. For our work, this means that we adapt to new complex requirements and specific needs on a daily basis. Fast and comprehensive support is one of our most important tasks. For the benefit of our customers, we use our comprehensive expert knowledge of measurement technology, which has grown over decades. The service portfolio ranges from personal advice to preventive maintenance including repair and spare parts management to intensive training on your own equipment on site.
Worldwide network of subsidiaries and representatives
21 international subsidiaries, a worldwide dealer network and regional warehouses ensure fast Fischer service with the right material.
Qualified X-RAY service specialists always at your disposal
X-RAY service may only be carried out by trained technicians in accordance with local legislation and qualification standards as defined in the professional qualification guidelines: Fischer service technicians.
Direct support and online diagnosis
We help directly - by phone as well as online via TeamViewer. Simply contact us at our local Service-Hotline or via email.
At your side with advice and action
Successful quality management requires the best measurement technology - and competent users. Through personal intensive training, courses and webinars, you too can become a measurement expert.
Rental equipment for your quality
Stay fit for measurement: For more comprehensive inspections or repairs, we will gladly provide you with a rental device.
The all-round carefree package
From start to finish, we have the solution: from the right equipment selection to measuring equipment monitoring to inspection and maintenance!
Our inspection agreements: Get only what you need
Our service is tailored to your needs. With the "Select Option" you remain flexible. With "Gold" and "Platinum" you have full cost control with comprehensive support.
Recertification and calibration service for reliable measurement results
Only a correctly calibrated measuring instrument is a reliable measuring instrument.
Get ISO 17025 certified calibration standards directly from our DAkkS calibration laboratory. Best of all: We also certify your specific sample part.
We know what to do.
Maintenance and repair work on type-approved full-protection devices may only be carried out by the manufacturer or authorised service personnel. This means that measurement with X-ray fluorescence remains completely risk-free.
For us, there is only 100 %.
To ensure that your measuring instruments function perfectly in the long term and deliver precise results, we only use new, unused Fischer original parts - tested and validated.
Hand-held devices, probes and accessories are available quickly and easily via our webshop. A unique shopping experience in the field of measurement technology.