Fischer customer service

We are dedicated to excellent service and strong partnerships.

Do you value quality? We do too! And not only with our products, but also with our customer service. We do everything we can to meet your and our own high standards. Today and in the future.

Our partnership does not end with the purchase of a measuring device, but is only just beginning. Reliable, competent and tailored to your needs – that's what makes our service first-class.

Do you also value a strong partnership? Then discover our services now!

Our services References Our philosophy Brochure Contact

Our services – Measuring made worry-free with Fischer

Our customer service is your first point of contact for any concerns. We provide you with the support you need to ensure that you are always on the safe side when it comes to quality assurance. Rely on our expertise and experience professional support for all your Fischer devices and systems with our services.

Individual service agreements.

To ensure that your service package includes everything you actually need

Commissioning.

Ready to use – we set up your new device on-site and according to your needs

Prompt repairs with original spare parts.

Fast and reliable repair of your measuring device with original parts – in-house or at your premises

Recertification of your standards.

Make sure you always measure accurately and pass your customer audits

Inspection agreements and regular maintenance.

Extend the service life of your Fischer devices and prevent possible downtimes

Calibration.

For consistently high measuring performance of your Fischer devices and systems

Telephone and remote support.

Immediate assistance for any situation thanks to our worldwide service network and direct contact with the headquarters

Individual product training and seminars.

Experienced trainers teach from beginner to expert level

Get in touch with your local Fischer contact to find out more about the services available

Fischer’s measuring instruments come highly recommended by our collaborators. They are not only high-performance, but also very robust. But for us, what sets Fischer apart from other manufacturers is undoubtedly their customer service. Their expertise, ability to listen and flexibility have enabled us to adapt our installations entirely to our needs, giving us greater efficiency and measurement accuracy.

Kazunori Suzuki // Representative Director at Suzuki High-Tech, Inc., JP

Fischer has been just excellent. Anytime I need to get in touch they are always so supportive, a great crew, wonderful people who are a joy to welcome to the plant.

Ant Scarratt // Metallurgist and Laboratory Manager at Hardide Coatings Ltd., UK

The support from Fischer is good. They are fast in solving any problems and in our daily work this is very useful for us!

Dr. Belen Morales // Head of Analytical Services at Sheffield Assay Office, UK

DONE by Fischer – Service with solutions

Experience service with solutions. Experience DONE by Fischer! We are there for you, we tackle your challenges and find the best solution – that is our service promise.

DONE literally stands for what characterizes our service team and our services: Direct customer contact is particularly important to us. We value open and transparent cooperation.With our worldwide subsidiaries, we are always locally available. And we offer you over 70 years of experience in the measuring technology industry. DONE by Fischer is our seal of quality for first-class service.

You want to be sure about the high quality of your products? Then let our service experts support you!